Elegna Care - Quarantee Person Centred Care.
Call us today - 07400 124321 , 01268916754
Email - info@elegnacare.co.uk
Registered Provider |
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Name: | Elegna Care Ltd |
Office Address: | 80 Lionel Road, Canvey Island SS8 9DJ |
At Elegna Care Ltd, we are committed to delivering the highest possible level of care and support to the people who use our services each and every time, in line with their individual wishes, rights and aspirations to lead a fulfilled and independent life in their own home.
We are dedicated to supporting adults aged 18+ with physical disabilities, dementia and other co-morbid conditions.
Elegna Care Ltd aims to always provide a variety of opportunities, outcomes and choices, to a range of ‘service users’ who may require support at home.
Our individualised person-centred care service offers a range of support options including;
Our Values
Elegna Care is built on the following values in which we pride ourselves on:
To support our beliefs and key organisational values, we will work in partnership with people 9who use our services, their families/carers/representatives, local authorities, healthcare professionals/medical practitioners and our regulators to ensure:
Aims, Objectives & Philosophy of Care
The aims and objectives of the organisation are as follows:
What We Provide
We can offer a range of home care services, tailored to meet people’s individual needs. These may include:
Good Governance & Quality Assurance
Elegna Care Ltd recognises our duty and responsibility under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 17 Good Governance, Care Quality Commission (CQC) Fundamental standards and other relevant legislations, to ensure that we have effective governance systems in place to constantly monitor and improve the quality and safety of our care service.
Leadership and Management
We will appoint qualified and experienced leaders who are committed to upholding the highest standards of governance, care delivery, and ethical conduct. Our leadership team will regularly review and update policies and procedures to align with current best practices, regulatory requirements, and industry standards.
Robust Quality Assurance Systems
Elegna Care Ltd will implement robust quality assurance systems that encompass regular internal audits, reviews, and evaluations of our care services. We will establish mechanisms for collecting and analyzing feedback from service users, their families, and our staff to identify areas for improvement and to address concerns promptly.
Staff Training and Development
Ensuring that our staff is well-trained and competent in delivering high-quality care services through continuous professional development programs. Regular training sessions will be conducted to keep our team abreast of the latest advancements in social care practices and to reinforce the importance of adherence to regulatory standards.
Risk Management
Elegna Care Ltd will conduct comprehensive risk assessments, identifying potential hazards and implementing measures to mitigate risks and promote the safety of service users. We will maintain transparent communication channels for reporting incidents and near misses, fostering a culture of openness and continuous improvement.
Regular Monitoring and Reporting
Implementing a structured system for ongoing monitoring of the quality and safety of care services, including regular internal audits and performance reviews. Timely reporting to the relevant regulatory authorities and stakeholders, demonstrating our commitment to transparency and accountability.
Compliance with CQC Fundamental Standards
Consistently adhering to the Fundamental Standards outlined by the CQC, with a proactive approach to addressing any identified areas of non-compliance. Engaging in regular self-assessments and external evaluations to ensure alignment with the CQC's expectations and requirements.
Continuous Improvement
Establishing a culture of continuous improvement by fostering innovation, learning from experiences, and implementing evidence-based practices to enhance the quality of care services. Regularly reviewing and updating policies and procedures in response to changes in legislation, industry best practices, and emerging social care trends.
At Elegna Care Ltd, we are dedicated to the principles of good governance and quality assurance. By prioritizing the safety, well-being, and satisfaction of service users, and by maintaining a commitment to continuous improvement, we aim to not only meet but exceed the standards set forth by regulatory bodies and legislations. Our governance systems are designed to provide assurance to our clients, their families, and regulatory authorities that we are delivering care services of the highest quality and safety.